IT Technical Analyst

IT Technical Analyst / Senior IT Technical Analyst

Overview

The primary objective of a Technical Analyst is to keep assigned applications up-to-date and running efficiently. Incumbents in this position must have significant technical skills and the ability to apply those skills towards real, workable solutions in a business environment. Strong verbal and written communication with the ability to explain complex technical concepts in plain language is needed. IT Technical Analysts must have an acute understanding that other people within the business depend on their services, and know how to respond to that dependency with urgency when appropriate. This may be via acknowledgement of issues, timely updates and resolution.

Essential Functions

Knowledge/Skills/Experience Required

Mental Demands

Physical Demands

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.