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Support and Alerts


What internet browser should I use to access WTB Online?

WTB Online is accessible from a number of browsers, including Internet Explorer, Chrome, Safari and Firefox. Supported browser versions include Internet Explorer versions 9 through 11, as well as the 2 most current versions of Chrome, Safari and Firefox.

Can I customize WTB Online?

Yes. You can customize your WTB Online Dashboard to add, remove, and/or re-organize the information that displays. To do so, select the Configure This Page link and choose which column you want to edit from the drop down menu.


What types of alerts can I receive?

With WTB Online, you can sign up to receive a number of account alerts. These include alerts when an account balance reaches a certain amount, when a check clears, when you update personal or security information, and many more.

How can I receive alerts?

You can sign up to receive alerts through your email, via text message, and through the message center in WTB Online.