Windows 7 End-of-Life

WTB Payment Portal and Lockbox Clients

IMPORTANT: Effective January 14, 2020, support for Microsoft Windows 7 is ending. Microsoft will no longer provide security updates or support for PCs running the Windows 7 operating system.

Because of this change, Microsoft Windows 7 will no longer be certified as a supported operating system for both WTB Payment Portal and Lockbox.

If you are using Microsoft Windows 7 and want to avoid disruption to your services, please upgrade your operating system to one of the certified operating systems listed below:

  • Microsoft Windows 8.1 (Microsoft Internet Explorer 11 or Google Chrome)
  • Microsoft Windows 10 (Microsoft Internet Explorer 11, Microsoft Edge, or Google Chrome)

For additional information regarding Microsoft Windows 7 no longer being supported, please visit

If you have any questions please reach out to a member of our Commercial Services group at 1.866.765.2975.