red triangle with exclamation point
ALERT
Washington Trust Bank’s PPP loan application portal is currently unavailable. We are working to resolve the issue.
×

Branch Manager

Branch Manager

Overview

This position embodies the Washington Trust Bank culture, by remaining focused on the customer experience in all aspects of their decisions. To meet this expectation this position is responsible for managing the branch as a business while demonstrating positive leadership behaviors through team motivation and development while leading by example. Manages customer service, sales, operations, administration and staff development for assigned branch(es). Supports the market in community involvement efforts.

Essential Functions

Primary time allocation is dedicated to managing and supporting implementation of sales and service activities in the branch. Coaches to all corporate sponsored training programs. Manages reactive and proactive expansion to ensure development and retention of profitable relationships and assures appropriate targeting, tracking, and recognition occurs. Provides sales support, training, coaching, mentoring and development to all branch staff and ensures that core competency and development plan documentation for all staff is completed. Provides support and assistance to relationship managers throughout the bank. Meets regularly with Regional Manager to give feedback on branch strategies and plan for further growth of the branch. Perform compliance and risk management duties as required or assigned.

Service

Sales

Knowledge/Skills/Experience Required

Mental Demands

Physical Demands

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.