Fraud Alerts

Be on the lookout. Scammers are always looking for new ways to take advantage of consumers, which is why it’s important to remain vigilant whenever you’re online.

Never share your bank login user ID or password with anyone and call our Priority Service team at 1.800.788.4578 if something is suspicious.

Current fraud alerts.

We have become aware that fraudsters are calling or texting random numbers with fake purchase information, pretending to be Bank employees and attempting to gain access to your account and payment information.

If you receive a suspicious text message, DO NOT RESPOND. Instead, call the Washington Trust Priority Service team at 1-800-788-4578 to validate the message you have received.

If you receive a phone call from someone claiming to be from the fraud prevention department, HANG UP and call the Washington Trust Priority Service team at 1-800-788-4578 to ensure your account security.

Stay safe and be on the lookout.

Scammers are always looking for new ways to take advantage of consumers, which is why it’s important to remain vigilant whenever you’re online. Some of the best ways to protect yourself online include never sharing your user ID or password with anyone else, not using public computers to do your banking, and not clicking on links in unrecognized emails. Click here to learn more tips and ways of protecting yourself from fraudsters and scammers.

Remember, Washington Trust Bank will never ask for sensitive account information such as your username and password.

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Report fraud.

Call Priority Service at 800.788.4578

Block a debit or credit card.

Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card. You can suspend your debit card or report it as lost or stolen by logging into WTB Online or Business Digital Banking.

Fraud prevention.

Simple steps to help protect you from fraud. Read more >