Current fraud alerts.
1/17/2025
Fraudsters are targeting Washington Trust Bank customers with calls that falsely display the bank’s contact information. They pretend to be a representative of Washington Trust, asking for personal information, security codes, or claiming they need to sweep your device. After contacting you, they may also follow up with a text message stating they are from the Bank’s fraud department, with a link to confirm information.
If you receive a call that appears to be from Washington Trust Priority Service, Commercial Service Group, or a branch location, and they ask for details or direct you to speak with the Fraud Department, hang up immediately. It's a fraud attempt.
If you receive a text that appears to be from Washington Trust Bank’s Fraud Department, DO NOT CLICK ON THE LINK. It's a fraud attempt.
If you have questions or concerns, call the Washington Trust Bank Priority Service team at 1-800-788-4578 to validate the message you have received.
Remember, Washington Trust Bank will never ask for sensitive account information such as your username and password.
Stay safe and be on the lookout.
Scammers are always looking for new ways to take advantage of consumers, which is why it’s important to remain vigilant whenever you’re online. Some of the best ways to protect yourself online include never sharing your user ID or password with anyone else, not using public computers to do your banking, and not clicking on links in unrecognized emails. Click here to learn more tips and ways of protecting yourself from fraudsters and scammers.
Remember, Washington Trust Bank will never ask for sensitive account information such as your username and password.
