Security Center

The significance of fraud protection and education is critical and Washington Trust is dedicated to helping our clients remain vigilant and prepared. Staying abreast of the latest information can be challenging but our resources and team of experts are here to help you protect yourself and your business.

Information Security Team Alert
Know who you’re talking to; you can’t always trust your caller ID.

Consumers are reporting receiving phone calls that appear to be coming from their financial institution or bank. This scam is called spoofing. Here is how it works: fraudsters clone the telephone number of an organization they want to impersonate; caller ID can be faked. Using special technology, the number appears on the victim’s caller ID. When the victim answers the call, the fraudster often posing as bank staff, requests that the victim disclose sensitive financial and personal information that will allow the fraudster to access the victim's accounts.

Help protect yourself by remaining vigilant. Never share your personal information. Personal information includes:

  • Four digit PIN
  • Last four of their SSN
  • Mother’s maiden name
  • Full online banking passwords
  • Or any sensitive, personal information

Washington Trust Bank will never call you and ask for this type of information.


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Online & Mobile Security

Keep both your computer and your smartphone safe

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Fraud Prevention

Protect yourself from being a victim of fraud

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Identity Protection

Protect your personal information

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Report Fraud

Report suspicious activiy and lost or stolen cards


Fraud Detection Service

Washington Trust Bank is committed to helping you protect yourself against fraud. Now we have an improved alert system to help notify you in case of questionable debit and credit card activity, and you are automatically enrolled.

Fraud Detection Service Information


Online & Mobile Security

Though the Internet has many advantages, it can also make you and your business vulnerable to fraud, identity theft and other scams.

Read helpful tips to keep you safe online


Identity Protection

Identity theft continues to be one of the fastest growing crimes in the United States. Washington Trust Bank recommends following these tips to keep your information—and your money—safe.

Read helpful tips


Fraud Prevention

Because Washington Trust is committed to the security of our customers' information, we have safeguards while banking online and we also give you the tools and information you need to protect yourself.

  • Protect Your Personal Data
  • Protect Your Credit Rating
  • Protect Your Personal Computer
  • Protect Your Business

Read fraud prevention tips


For Businesses

Read helpful tips just for businesses

To Report Fraud

Call Priority Service at 800.788.4578

TO BLOCK A DEBIT OR CREDIT CARD AFTER HOURS:

Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card.

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Your life isn't static so your credit card settings shouldn't be either

Learn More About SecurLock

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Fraud Detection Service for Debit & Credit Cards

Learn More About Fraud Detection Service

To Report Fraud

Call Priority Service at 800.788.4578

TO BLOCK A DEBIT OR CREDIT CARD AFTER HOURS:

Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card.

Mobile photo person on phone

WTB Mobile

Suspend your card or report it lost or stolen from within the WTB Mobile app.

More about WTB Mobile

To Report Fraud

Call Priority Service at 800.788.4578

TO BLOCK A DEBIT OR CREDIT CARD AFTER HOURS:

Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card.

Mobile photo person on phone

WTB Mobile

Suspend your card or report it lost or stolen from within the WTB Mobile app.

More about WTB Mobile