We understand that it’s not always convenient for you to get to a branch when you have a question, and for those times our Priority Service staff is eager to assist you.
Our Priority Service staff is headquartered in Spokane, WA and offers extended hours to serve you. When you have questions about setting up Online Banking or Bill Pay or if you just want to check a balance or transaction—our Priority Service staff can help.
Here are all the ways you can connect with us:
BY PHONE: 800.788.4578
- Priority Service Hours:
M-F 7am–9pm PST,
Sat 8am–5pm PST
- Call us toll free at 1.800.788.4578 or 509.353.BANK to speak with a Priority Service Representative.
- Automated phone service available 24/7 for fast, convenient access to account information and funds transfers.
Our fax number is 509.358.3590. If you prefer to send us a fax, it will be received by our Priority Service staff and promptly processed.
Chat online with a Priority Service representative.Start Chat
BY MAILP.O. Box 2127
Spokane, WA, 99210-2127
Send secure emails via online banking once you set up your free online banking account.
VISIT A BRANCH
Stop by any local Washington Trust Bank branch to talk to a banker.Find a Location
Send us your comments, questions and/or suggestions about Washington Trust Bank. No solicitations please.
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