We understand that it’s not always convenient for you to get to a branch when you have a question, and for those times our Priority Service staff is eager to assist you.
Our Priority Service staff is headquartered in Spokane, WA and offers extended hours to serve you. When you have questions about setting up Online Banking or Bill Pay or if you just want to check a balance or transaction—our Priority Service staff can help.
Here are all the ways you can connect with us:
BY PHONE: 800.788.4578
- Priority Service Hours:
M-F 7am–9pm PST,
Sat 8am–5pm PST
- Call us toll free at 1.800.788.4578 or 509.353.BANK to speak with a Priority Service Representative.
- Automated phone service available 24/7 for fast, convenient access to account information and funds transfers.
Our fax number is 509.358.3590. If you prefer to send us a fax, it will be received by our Priority Service staff and promptly processed.
Chat online with a Priority Service representative.Start Chat
TO REPORT FRAUD
Call Priority Service at 800.788.4578
To block a debit or credit card after banking hours:
Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card.
* Please also call Priority Service during business hours to arrange a replacement
Send secure emails via online banking once you set up your free online banking account.
BY MAILP.O. Box 2127
Spokane, WA, 99210-2127
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